Service Provision
Note: Before deleting anything, ensure that screenshots are taken of the post or content, the profile of the person who posted them, and the URL of the page.
Platform Specific Reporting Tools:
Facebook: Report posts or photos that violate Community Standards via the menu next to the post. For privacy violations, individuals can use the dedicated support report forms.
Instagram: Best way to report abusive content is by using the Report link near the content itself.
Grievance Officers:
Under India’s IT Rules 2021 (and 2026 amendments), significant social media intermediaries are required to remove non-consensual intimate content within 24 hours of receiving a complaint. However, this clock only begins when a grievance officer is directly contacted.
-
You can reach Meta’s designated Grievance Officer for India by submitting an official request through the Meta Help Center Request Form: https://help.meta.com/requests/1224125969240493
You can contact Meta’s designated Grievance Officer Amrita Kaushik by emailing fbgoindia@support.facebook.com.
-
Email: You can contact Telegram’s designated grievance officer Abhimanya Yadav by sending an email to grievance-in@telegram.org
Abuse Report: Report harmful content or specific usernames by emailing abuse@telegram.org
-
You can reach WhatsApp’s designated Grievance Office Siddhartha Nahar for India by sending an email to grievance_officer_wa@support.whatsapp.com or completing this contact form (https://www.whatsapp.com/contact/forms/1534459096974129/
-
You can contact the ShareChat Grievance Officer by emailing grievance@sharechat.co for user-related concerns and complaints.
Grievance Officer: Ms. Harleen Sethi
Contact: grievance@sharechat.co
-
You can report abuse or violations via https://help.x.com/en/forms/report-to-grievance-officer-india/redirect.
Grievance Officer: Vinay Prakash
X Corp’s updated policy states that the Resident Grievance Officer cannot be contacted directly by email, requests must be submitted through their official support and help forums.
-
You can file a complaint through YouTube Webforms or customer support: https://www.youtube.com/t/contact_us?gl=IN.
Grievance Officer: Suraj Rao
Email: support-in@google.com
Specialized Removal Tools:
StopNCII.org: Stop NCII.org: Free reputable tool supported by CCRI and operated by the Revenge Porn Helpline. It allows you to create a “hash” (a unique digital fingerprint) of your intimate images or videos. Participating companies (including Facebook, Instagram, TikTok, Reddit, Bumble, and Snapchat) can use this hash to detect and remove the images without ever seeing the images themselves.
Meri Trustline: A free and confidential helpline for online safety, run by the RATI Foundation. It provides support for women, children, and marginalized communities facing cyberbullying, online harassment, grooming, or the non-consensual sharing of private images. Call or WhatsApp via +91 63631 76363 from Monday to Friday, 9:00am to 5:00pm.
TechSakhi: A dedicated free initiative offering legal aid, counselling, and digital safety rehabilitation for women, girls, non-binary, trans, and queer individuals. Call or WhatsApp via +91 80456 85001 from Monday to Friday, 9:00am - 7:00pm.
Digital Safe India: Emergency response and comprehensive takedown support for victims of non-consensual intimate image sharing, deepfakes, and digital exploitation. Provides the option for reporting non-consensual content via form with quick response (under 24-hours). Available 24/7.
Google Search Removal: You can request Google remove non-consensual nude or sexually explicit images from their search results.
Copyright Infringement Complaints
Indian Copyright Act can be particularly useful in cases where the content is short or created by the victim-survivor. The premise of a copyright infringement complaint is that the site or service publishing and/or distributing the image is infringing copyright by posting the images without the express permission of the content owner. If the website does not have a reporting system for copyright infringement, the victim survivor can use the provisions under the Copyright Act to send them a legal notice to cease-and-desist from further infringement by taking down the images. If it is not possible or desirable to contact the website directly, or in the case of poor response, the victim-survivor may file an FIR for copyright infringement under S.51, and the penal provision under S.63, of the Indian Copyright Act.
Right to Be Forgotten (RTBF)
The right to be forgotten (RTBF) is a legal concept that allows individuals to request the removal of personal information from internet searches and other directories under certain conditions. Individuals have a right to control their digital footprint and allow individuals to request the removal of personal information from internet searches and other directories. In India, S. 12 of the Digital Data Protection Act recognizes the right to erase data and includes a right to delisting which enables victim-survivors to request search engines to delist links that lead to personal data.